Health Plan Admin Fax Guide
How to Fax Non-Medical Forms to Your Health Plan
Many health plans accept non-medical documents by fax, such as general letters, admin updates, and billing questions.
Health plans may allow you to fax administrative or non-medical documents such as explanation letters, billing questions, and general correspondence. These are separate from clinical claim submissions or medical record transfers.
This guide explains how to fax non-medical forms only and keep PHI out of your faxed documents.
Send non-medical forms to your health plan
Use the on-page form to fax general administrative documents.
01
Identify the Administrative Fax Number for Your Plan
Use the fax number specified for administrative or correspondence purposes—not the lines reserved for clinical documentation or claims.
02
Draft a Clear, Non-Medical Cover Letter or Form
Keep your message focused on policy details, billing concerns, or coverage questions. Do not include diagnoses, test results, or clinical descriptions.
03
Fax Non-Medical Health Plan Forms Online
Combine your forms into a single PDF, upload them using the secure form on this page, and fax them directly to your plan’s administrative fax line.
Related Resources
Send Non-Medical Documents to Your Health Plan
Fax general administrative paperwork using the on-page form.
Send Fax Now
Upload your document and enter the destination. You review the total before payment.